5zkPrivacy Policy

This page describes what we collect when you use 5zk and how we keep that data protected. We take your privacy seriously and handle your information according to strict security standards. When you open an account, deposit funds, or place a bet on 5zk, we collect certain data — your email, phone number, payment details, and account activity — and we use that data only for account management, fraud prevention, and legal compliance.

We do not sell your personal information to third parties. We do not share your data with marketing companies or data brokers. Our privacy practices are transparent, and you have rights over your data. This policy explains those rights and how to exercise them.

Read this policy carefully to understand our data practices. If you have questions about how we handle your information, contact our support team via live chat or email.

What Data We Collect on 5zk

We collect data in several categories. First, we collect account information: your email address, mobile phone number, and a password of your choice. We use this data to create and manage your account on 5zk. Second, we collect identity information when you request a withdrawal — your full name, date of birth, and government-issued ID number. We use this data to verify your identity and comply with anti-money-laundering regulations.

Third, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method, the amount, and the date. We use this data to process your deposit and maintain transaction records. Fourth, we collect activity data: your bets, your wins and losses, your account balance, and your login history. We use this data to provide your account services and detect fraud.

Fifth, we collect device and usage data. When you use 5zk on your phone or desktop, we record your device type, operating system, browser type, and IP address. We use this data to optimize our platform, troubleshoot technical issues, and detect unauthorized access. Sixth, we may collect location data if you enable it in your device settings. We use location data only to verify that you are in a supported jurisdiction.

How We Use Your Data on 5zk

We use your data for specific purposes. We use your email and phone number to send you account notifications — login alerts, deposit confirmations, withdrawal status updates. We use your identity information to verify your account and comply with legal requirements. We use your payment data to process deposits and withdrawals and to maintain financial records.

We use your activity data to provide your account services, calculate your balance, and settle your bets. We use your device and usage data to maintain platform security, detect fraud, and optimize performance. We analyze usage patterns to improve 5zk — for example, if many users in Jakarta experience slow loading times, we investigate and fix the issue.

We do not use your data for marketing purposes without your consent. We do not sell your data to third parties. We do not share your data with advertisers or data brokers. The only exceptions are: we may share data with law enforcement if required by law, and we may share data with payment processors and fraud-detection services to process your transactions securely.

Third-Party Processors and Data Transfers

We use third-party service providers to process payments, detect fraud, and provide customer support. These providers have access to your data only to the extent necessary to perform their services. We require all third-party processors to maintain strict confidentiality and security standards. Our payment processors include the payment networks associated with mobile banking, local payment, online payment, e-wallet, mobile banking, and the Indonesian banks we support.

Our servers may be located outside your jurisdiction. When you use 5zk, your data may be transferred to and stored on servers in other countries. We ensure that data transfers comply with applicable privacy laws and that your data receives the same level of protection regardless of where it is stored.

Your Rights and Our Commitments on 5zk

You have rights over your data. You can request access to all data we hold about you on 5zk. You can request correction of inaccurate data. You can request deletion of your data, subject to legal retention requirements. You can object to certain uses of your data. To exercise these rights, contact our support team with a clear description of your request. We respond to data requests within a standard review window.

We retain your data for as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your account and for a period after closure to comply with financial regulations. Payment data is retained according to banking and anti-money-laundering requirements. Identity verification documents are retained for a standard period and then securely deleted.

Data Retention and Deletion on 5zk

If you close your account on 5zk, we retain your data for a limited period to settle any outstanding transactions and comply with legal requirements. After that period, we delete or anonymize your personal data. You can request early deletion of certain data by contacting our support team, subject to legal and operational constraints.

We maintain backups of our systems for disaster recovery purposes. These backups may contain your data and are retained for a limited period. Backups are encrypted and stored securely. When backups are deleted, your data is permanently removed from those backups.

Contact Us About Privacy on 5zk

If you have questions about our privacy practices, concerns about how we handle your data, or requests to exercise your data rights, contact our support team. You can reach us via live chat on 5zk, by email, or through our in-app messaging system. We respond to privacy inquiries within a standard timeframe and provide clear explanations of our practices.

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  We collect account and identity dataCollection

  Email, phone, ID, payment method, and activity data are collected to manage your account and comply with regulations.

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  We protect your data with encryptionSecurity

  Your data is encrypted in transit and at rest. We use firewalls and access controls to prevent unauthorized access.

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  We do not sell your dataPolicy

  Your data is used only for account management, fraud prevention, and legal compliance. We do not share it with marketers or data brokers.

• 4
  You have rights over your dataRights

  You can request access, correction, or deletion of your data. Contact our support team to exercise these rights.

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  We update this policy regularlyChanges

  We may update this policy to reflect changes in our practices or legal requirements. We notify you of material changes.

Our privacy practices reflect our commitment to protecting your information while providing transparent, secure service on 5zk. We comply with applicable privacy laws and maintain strict internal standards for data handling. If you have concerns about our practices or believe your data has been misused, contact our support team immediately.

This privacy policy applies to all users of 5zk, regardless of location. Our services are available only where local law permits. Users are responsible for verifying that their use of 5zk complies with their own jurisdiction's applicable law.